BeKonek Solutions

Privacy Policy

Last updated: May 24, 2026

BeKonek Solutions LLC (“BeKonek Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes what information we collect, how we use it, and the rights available to you.

1. Information We Collect

We collect information you provide directly to us, such as when you request a quote, contact us, apply for a position, or subscribe to our newsletter. This may include:

  • Name, email address, and phone number
  • Company or organization name and your role within it
  • Service requirements, language pairs, and project details
  • Resume and qualifications (for career applicants)
  • Communications you send to us (email, contact forms, support requests)

We also automatically collect limited technical information when you visit our website, including IP address, browser type, pages visited, and referring URL, primarily through cookies and similar technologies.

2. How We Use Your Information

  • To respond to inquiries and provide requested services
  • To prepare and deliver quotes, proposals, and contracts
  • To process job applications
  • To send you newsletters and service updates (only with consent)
  • To improve our website, services, and customer experience
  • To comply with legal, regulatory, and contractual obligations

3. HIPAA and Protected Health Information

When we provide interpretation, translation, or coordination services to healthcare clients, we act as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). All Protected Health Information (PHI) is handled in accordance with HIPAA Privacy and Security Rules, our Business Associate Agreements, and BeKonek’s internal safeguards. Our interpreters and staff complete HIPAA training and sign confidentiality agreements before engaging with patient information.

4. How We Share Information

We do not sell your personal information. We share information only in the following situations:

  • With service providers and contractors who help us operate our business (e.g., hosting, email delivery, analytics), bound by confidentiality obligations
  • With our network of qualified interpreters and translators, as required to fulfill your service request
  • When required by law, subpoena, court order, or government request
  • In connection with a merger, acquisition, or sale of business assets, with notice to affected users

5. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us at info@bekonek.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

8. Children’s Privacy

Our services are directed to businesses and organizations, not to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent changes. Material changes will be communicated through the website or by email when appropriate.

10. Contact Us

Questions about this Privacy Policy or our data practices? Reach out to us: